At eclatelegance.com, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data. By using our website https://eclatelegance.com/, you agree to the practices described in this policy.
1. Information We Collect
We collect different types of information to provide and improve our services:
Personal Data: We may collect personal information, such as your name, email address, phone number, shipping address, and payment information when you place an order, register an account, or contact us.
Usage Data: We collect information about how you interact with our website, including your IP address, browser type, browser version, pages you visit, time spent on those pages, and other diagnostic data to help us improve our website’s functionality.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website. Cookies help us enhance your browsing experience, retain user preferences, and analyze traffic.
2. How We Use Your Information
The information we collect is used for the following purposes:
To Provide Services: To process your orders, manage payments, and ship products to you.
Customer Support: To respond to your inquiries, resolve issues, and improve our customer service.
To Improve Our Website: To analyze how our website is used and to enhance its functionality and performance.
Marketing and Communication: We may use your contact information to send promotional emails, updates, or special offers. You can opt-out of receiving these communications at any time.
3. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we will securely delete or anonymize it.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in running our website, processing payments, or delivering your products. These third parties are obligated to keep your information confidential and only use it for the services they provide to us.
We may also disclose your personal data if required to do so by law or in response to a legal request (such as a court order or government inquiry).
5. Data Security
We take your data security seriously and employ industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
As a user, you have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You can request that we delete your personal data, subject to certain conditions.
Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe link in our emails.
If you wish to exercise any of these rights, please contact us using the contact information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend that you review their privacy policies before providing any personal data.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
